Terms of Sale

Inspection of Product upon Receipt

You must examine the Product and Accessories when you receive them. If any item is damaged or missing, you must notify Sanford’s ComputerWorks within 7 days from the date of delivery or pickup.

Shipment and Title

Sanford’s ComputerWorks will arrange to ship the Product and/or Accessories to your address per your request. Title to the Product and/or Accessories passes to you upon delivery to the carrier and risk of loss passes to you upon delivery.

Returns

• Original receipt is required for any return and refund.
• Returns for refund are subject to 20% restocking fee.
• No returns for items past 14 days from invoice date.
• No returns on special orders.
• No returns for software.
• All sales over $100 are final.
• Defective items will be replaced under terms of manufacturer's warranty.
• Sanford's ComputerWorks only warranties parts that were purchased from and installed by Sanford's ComputerWorks.
• We reserve the right to charge a restocking fee to any customers up to 40% due to excessive returns. The definition of "excessive" is at the sole discretion of Sanford’s ComputerWorks store manager.
• Shipping and handling fees are not refundable.
• Most items excluding clearance items purchased from Sanford’s ComputerWorks retail store that become defective within 30 days from the date of purchase with the original invoice are eligible for exchange. All items must be in new and resalable condition, including the original box, packaging, manuals and accessories. Missing items will be deducted from your refund.

In-Store Return, Refund & Exchange Policy
(For items purchased in the Sanford’s ComputerWorks retail store)

Refund on cash or check purchases will be paid with the issue of a check from Sanford’s ComputerWorks corporate office within 14 business days of the return date and product inspection. Refunds on purchases made with a credit card will only be made to the same card. Every return check from customers is subject to a $35 service charge.

Exclusions

Under no circumstances is Sanford’s ComputerWorks responsible for any incidental or consequential damages which may occur during use of the item purchased from Sanford’s ComputerWorks or as a result of the product's failure to perform. In all cases, the customer's sole remedy for a product failure is limited to a replacement product or, at Sanford’s ComputerWorks' discretion, a refund not to exceed the original purchase price of the item.

Except and to the extent expressly set forth above, there are no warranties, express or implied, including, but not limited to, any warranties of merchantability or fitness for a particular purpose and Sanford’s ComputerWorks expressly disclaims all warranties not stated herein. Some states or provinces do not allow the exclusion of implied warranties or limitations on how long an implied warranty lasts, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.

Other

Sanford's ComputerWorks reserves the right to modify the Terms of Sale at any time, without notice.