Computer viruses and malware come to our shop to DIE!
Viruses and malware can be really frustrating.
If you think your computer is infected with a virus, just give us a call. We have had people tell us "I just formatted my hard drive to get rid of the virus, and lost all of my data when I did that." It is rarely necessary to format a hard drive because of a virus infection. Even when that is the case, we can usually retrieve your data safely before formatting the drive.
We currently recommend using Microsoft Security Essentials - its free, doesn't expire, and works very well.
What is spyware?
There are varying definitions of exactly what it is, but in our opinion it is any program that has been installed on your computer without your knowledge or your permission.
How does it get in my computer?
Spyware is typically installed on your PC by surfing malicious websites. Popup messages and inline malicious ads are a prime source.
How can I keep from getting spyware?
The Google Chrome browser has a very good extension called Adblock Plus. This extension blocks many of the inline ads that have malicious code embedded in them. We recommend using Google Chrome for browsing the web.
What does spyware do?
Spyware typically monitors your computer and sends off your personal information to somebody somewhere on the internet. This is usually not a good thing.
You have every right to know who is accessing your computer and why. In our opinion, most spyware activity should be illegal. We view spyware the same way we view breaking and entering - someone has forcibly entered your property without your knowledge or consent.
If you bring a PC to our shop for a cleanup, we check your PC for spyware and remove any spyware that we find installed as part of our routine cleanup.