Businesses today need technology solutions that help improve communications, while driving productivity across the enterprise. They also want a reliable, high quality phone system that simply works. And with your business in a constant state of change, you need a solution that’s both easy to learn, and easy to use. Today, transforming your phone system is simple and cost effective, regardless of your business—whether you have five employees or fifty. Our platform adapts and adjusts to your needs, seamlessly working the way you need it to. That way, you can focus on your business, not your communications system.

With Sanford's ComputerWorks, we give you the tools and features you need to enhance your business for improved growth and success. Utilize countless options to take your business to the next level with Cloud PBX , is the seamless integration of voice, data, applications, and other technologies that help dramatically improve your communication processes and business productivity.

FAQ

Managing change has always been an essential skill for business owners, but managing a business today isn’t simple. No longer can an owner wait for the next big change in his/her business. With the pace of technological advancement increasing by the day, businesses are now managing transition, rather than change. It's hard to catch your breath. Thus, it’s imperative that our technology is capable of keeping up with the ever changing needs of your business advances. Because of this, many businesses are moving to cloud-based applications like Hosted PBX. With your phone system in the cloud, you no longer need to worry about your communication infrastructure’s ability to keep up with the needs of your business. There’s little to no expertise required and it provides every capability of a traditional phone system, and then some—all while reducing your costs upfront and over time. Additionally, cloud—based PBX won't become obsolete with new features and capabilities continuously being added without the need for a system upgrade.
What issues were you experiencing? Not all hosted PBX systems are created equally. Our proven platform has been built from the ground up over the last ten years. We've been able to alleviate the common woes you may have experienced with other hosted PBX providers. With our complete PBX in the cloud, you'll be able to improve your business collaboration and flexibility, while reducing your costs.
All cloud-based applications rely on Internet connectivity, but with a hosted PBX solution, when you lose your broadband connection your communication infrastructure remains available. In other words, your Internet connection is no longer a single point of failure. When your PBX resides in the cloud, you're provided with a plethora of call routing options. For example, our cloud-based PBX includes features like find-me-follow-me, voicemail to email, and all calls have the ability to be automatically forwarded and routed to virtually any person, device, or location. Plus, we'll architect a redundant broadband solution with multiple seamless Internet connections, cutting your costs.
No, you do not require a second Internet connection for business resiliency. However, a second Internet connection is recommended, as it provides a great way to further solidify your network solution.
What experiences have led you to this conclusion? When implemented properly, a hosted PBX solution is more reliable than a premise-based solution, as it can scale to meet your business's evolving needs, and provides benefits that traditional phone systems cannot match. Hosted PBX also reduces the capital expenditure of a new phone system, safeguarding it against technological obsolescence, broadband failures, and natural disasters.
A hosted PBX solution doesn’t require large, upfront investments like a traditional phone system. Switching to a hosted PBX will reduce your operator costs upfront and overtime. That means your expenses are actually reduced. Our platform is continually updated to provide your business with new, enhanced capabilities and features—ensuring your business is on the cutting edge and up-to-date.
Yes, our cloud-based phone systems include features most organizations couldn’t afford with their existing phone system. You now have the ability to manage these great features via our easy to use web interface, with no expertise needed. You’ll be able to access carrier class scalability, providing you with a simple solution for all your communication needs.
The benefit of our cloud-based PBX platform is that you’ll never have to deal with a traditional, long distance carrier again. We manage all carrier connectivity in the cloud, with 'cross-connects' directly to the PSTN. Our platform includes connectivity to multiple carriers for redundancy purposes, so no single carrier issue will impact your business. Our carriers are chosen, and maintain favor with us based on their reliability and costs.

What is Cloud PBX & VoIP?
Cloud PBX (Private Branch Exchange) is the modern version of the traditional telephone closet. The new cloud model puts the brains of your phone closet into professionally maintained data centers, helping businesses transform their communications and improve productivity—without the need to purchase expensive, complex, depreciating phone system software and hardware. Additionally, Sanford's ComputerWorks will manage and monitor your system 24x7, allowing you to focus on work.

VoIP refers to phone services that are accessible through a high quality broadband connection and is typically more cost effective and scalable than traditional alternatives. With both Cloud PBX and VoIP, you and your team can work from the office, home, on the road, or through your smartphone, all while utilizing your company’s communications solution to help maintain and uplift your image and brand.

You’ll be able to leverage powerful features and benefits including:
• The flexibility to scale up or down as your needs change
• An effective, intuitive user interface
• Total control, right from your fingertips (through desktop browsers and mobile devices)
• Limitless call routing features for optimal productivity

Call Management

• Advanced Call Forwarding
• Options
• Auto Attendant
• Attended & Unattended
• Transfer
• Automatic Call Distribution (ACD)
• Barge
• Burstable Virtual Call Paths
• Busy Call Forwarding
• Call Forwarding
• Call Hold, Call Park
• Call Queue
• Call Recording
• Call Routing Time Frames
• Call Waiting Indicator
• Caller ID, Caller ID Blocking & Routing
• Direct Inward Dialing (DID)
• Direct Inward System Access (DISA)
• Directed Call Pickup
• Disable Outbound Dialing
• Do Not Disturb
• Find-me Follow-me (Digital Assistant)
• Incoming Call Blocking
• Incoming Call Identification
• Incoming Caller ID Routing
• Incoming Privacy Screening
• Listen Live
• Live Person Answering
• Multicast Paging
• No Answer Call Forwarding
• Office Intercom
• One Button Redial
• 1-6 Digit Extension Dialing
• Outbound Dialing Rules
• Outgoing Call Blocking
• Ring Groups
• Shared Virtual Call Paths across Multiple Locations
• Speed Dial
• Voicemail, Voicemail-to-Email

Call Conferencing
• Conference Bridges
• 3-way Conference Call

Music on Hold
• Commercials/Message on Hold (By Phone Number)
• Music on Hold (Custom or Default)

Origination & Termination
• Disaster Recovery
• Domestic Origination
• Domestic Terminations
• E911 Support
• Endpoint Templates
• Toll Free Numbers

Virtual Auto Attendants
• Multiple Top-Level Auto Attendants
• Top Level Auto Attendants (Always On or Time Based)
• Sub-Level Auto Attendants

Faxing
• Inbound Fax to Email
• Outbound Email to Fax
• Send Security

Interested in switching to Sanford’s Computerworks Cloud PBX? Call 620-728-0555 to receive a customized quote detailing the benefits of utilizing our innovative products and services. When you’re ready, we’ll install your new phone system with ZERO downtime, so you can get back to business.