Privacy Policy — n8nio

Effective Date:01/01/26
Last Updated: 01/01/26

1) Who We Are

[Company Name] (“n8nio,” “we,” “us,” or “our”) provides [brief description of the app, e.g., “workflow automation tools and integrations”]. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use n8nio, our websites, and related services (collectively, the “Services”).

Contact:

  • Email: [[email protected]]
  • Address: [Your Company Address]
  • Data Protection Officer (if applicable): [Name / Email]

2) Scope & Audience

This Policy applies to personal information processed when you access or use the Services, including when you:

  • Create or manage an account
  • Configure workflows and integrations
  • Use our web app, APIs, or mobile/desktop apps
  • Interact with our support or marketing

If you use n8nio through an organization (e.g., your employer), that organization’s administrator may control certain settings and access.

3) Information We Collect

We collect the following categories:

A. Information You Provide

  • Account details: name, email, password, profile info
  • Organization details: workspace name, team members, roles
  • Billing details: payment method (processed by our payment processor), billing address, tax IDs
  • Support messages, feedback, survey responses

B. Automatically Collected Data

  • Usage and log data (e.g., pages viewed, actions taken, timestamps, IP, device, OS, browser)
  • Cookies, pixels, and similar technologies (see “Cookies & Tracking”)

C. Workflow & Integration Data

  • Connection metadata for connected services (e.g., API keys, OAuth tokens, endpoints)
  • Workflow definitions, logs, execution results, payload metadata
  • Note: You control the content you ingest into the platform via workflows; depending on your configurations, this may include personal data from your users or third parties.

D. From Third Parties

  • Identity providers (SSO), analytics providers, payment processors, support/chat tools, and integration partners.

4) How We Use Information

We process information to:

  • Provide, maintain, and improve the Services
  • Authenticate and secure accounts; prevent fraud and abuse
  • Operate workflows and integrations you configure
  • Process payments, send receipts, and manage subscriptions
  • Provide customer support
  • Analyze usage and performance; develop new features
  • Communicate service-related updates and marketing (you can opt out of marketing)
  • Comply with legal obligations and enforce our Terms

Legal Bases (EEA/UK/Switzerland users): Consent, contract performance, legitimate interests, legal obligations.

5) Sharing of Information

We share information with:

  • Service Providers (e.g., hosting, analytics, email, support, payment processors) under contracts requiring appropriate safeguards
  • Integration Partners as directed by you (e.g., third-party apps/services you connect)
  • Corporate Transactions (e.g., merger, acquisition, asset sale)
  • Legal/Compliance (e.g., to comply with law, protect rights, investigate misuse)
    We do not sell personal information. We do not share for cross-context behavioral advertising without your consent (where required by law).

6) International Transfers

Your data may be processed in countries other than your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) and implement technical/organizational measures.

7) Data Retention

We retain information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. You may request deletion (see “Your Rights”), subject to certain exceptions.

8) Security

We implement administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit, role-based access controls, logging, and monitoring. No system is 100% secure; please use strong passwords and enable MFA if available.

9) Your Privacy Choices & Rights

Depending on your location, you may have rights to access, correct, delete, restrict, or port your personal information, and to object to certain processing. You can:

  • Manage profile and account settings
  • Opt out of marketing communications
  • Request access or deletion at: [[email protected]]
    If we rely on consent, you can withdraw consent at any time.

US State Rights (e.g., CA/CO/CT/VA/etc.): You may have additional rights (access, delete, correct, opt-out of targeted advertising or sales). We honor authorized agent requests as required by law.

EEA/UK/Switzerland: You may contact your local data protection authority. Our EU/UK representative (if applicable): [Details]. DPO (if applicable): [Details].

10) Cookies & Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and performance. You can manage cookies in your browser settings. Where required, we obtain consent via a cookie banner and honor your choices.

11) Children’s Privacy

The Services are not directed to children under 13 (or the minimum age required by local law). We do not knowingly collect personal information from children. If you believe a child has provided data, contact us to delete it.

12) Third-Party Services & Links

Your use of third-party services (e.g., integrations) is governed by their own terms and privacy policies. We are not responsible for their practices.

13) Changes to This Policy

We may update this Policy from time to time. We will post the updated version with an updated “Last Updated” date and notify you of material changes where required.

14) Contact Us

Questions about this Policy or your data?
Email: [[email protected]]
Address: [Your Company Address]

Terms of Service — n8nio

Effective Date: 01/01/26

1) Acceptance of Terms

These Terms of Service (“Terms”) govern your access to and use of the n8nio Services. By creating an account, accessing, or using the Services, you agree to these Terms and our Privacy Policy. If you are using the Services on behalf of an organization, you represent you have authority to bind that organization.

2) Accounts & Eligibility

  • You must be at least 18 (or the age of majority in your jurisdiction).
  • Provide accurate registration information and keep it updated.
  • You are responsible for safeguarding your account credentials and for activities under your account.
  • We may suspend or terminate accounts for violations or risk.

3) Subscriptions, Billing & Taxes

  • Plans: We offer free and paid plans as described at the time of signup or order.
  • Billing: Paid plans renew automatically unless canceled. Fees are non-refundable except as required by law or expressly stated otherwise.
  • Taxes: Prices may exclude taxes; you are responsible for applicable taxes.
  • Changes: We may modify plan features or pricing with notice where required.

4) Acceptable Use

You agree not to:

  • Violate any laws or third-party rights
  • Infringe intellectual property or privacy rights
  • Upload or process unlawful, harmful, or sensitive data without proper legal basis
  • Interfere with or disrupt the Services, or attempt unauthorized access
  • Circumvent technical restrictions, security, or rate limits
  • Use the Services for spam, malware, DDoS, or abusive automation
  • Misrepresent your identity or affiliation
    We may investigate and take appropriate action, including suspension or termination.

5) Your Content & Workflows

  • You retain ownership of your Content (workflows, configurations, logs, data you input).
  • You grant us a limited license to host, run, and process your Content solely to provide and improve the Services.
  • You are responsible for your Content, including obtaining rights/permissions and complying with applicable law and third-party terms.
  • You must not include personal data in workflows unless you have a lawful basis and have implemented appropriate safeguards.

6) Integrations & Third-Party Services

  • The Services may enable connections to third-party services. Your use of those services is governed by their terms and policies.
  • We are not responsible for third-party services and do not warrant their availability or performance.
  • You authorize us to share necessary data with third-party services you connect, as needed to operate your workflows.

7) Intellectual Property

  • The Services, including software, features, UI, trademarks, and content, are owned by [Company Name] and our licensors, and are protected by IP laws.
  • Except as expressly permitted, you may not copy, modify, reverse engineer, or create derivative works of the Services.

8) Feedback

If you provide feedback or suggestions, you grant us a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate it without restriction.

9) Confidentiality

Each party may access the other’s confidential information. The receiving party will use it only for the purpose of the relationship and protect it with at least reasonable care. Confidentiality obligations survive termination.

10) Privacy & Data Processing

  • Our Privacy Policy explains how we collect and use personal information.
  • If you process personal data as a controller via the Services, you agree to our Data Processing Addendum (DPA) (if applicable) which includes required clauses (e.g., SCCs). Contact us at [[email protected]] for a signed copy.
  • You are responsible for providing necessary notices and obtaining consents from data subjects where required.

11) Service Availability & Changes

We aim for high availability but do not guarantee uninterrupted or error-free operation. We may modify, suspend, or discontinue features at any time; if changes materially degrade paid features, we’ll provide notice and your options where required.

12) Warranties & Disclaimers

THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DATA WILL BE ACCURATE OR COMPLETE.

13) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER PARTY WILL BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, REVENUE, GOODWILL, OR DATA. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES WILL NOT EXCEED THE AMOUNTS PAID BY YOU TO US FOR THE SERVICES IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM (OR $100 IF YOU HAVE NOT PAID ANY AMOUNTS).

Some jurisdictions do not allow certain limitations—those may not apply to you.

14) Indemnification

You will defend, indemnify, and hold us harmless from any claims, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising from your Content, your use of the Services in violation of these Terms, or your violation of law or third-party rights.

15) Term & Termination

  • You may stop using the Services and cancel at any time (effective at the end of the current billing period for subscriptions).
  • We may suspend or terminate your access for cause (e.g., violation of these Terms, risk to the Services or others, non-payment).
  • Upon termination, your right to use the Services ends, but Sections that by their nature should survive (e.g., IP, confidentiality, warranty disclaimers, limitations of liability, indemnity) will survive.

16) Export Controls

You must comply with applicable export control and sanctions laws. You may not use the Services if you are located in an embargoed country or are on a restricted list.

17) Governing Law & Dispute Resolution

  • Governing Law: [Choose: State/Province, Country—without regard to conflicts of law]
  • Venue: [City/State/Country] courts shall have exclusive jurisdiction.
  • Arbitration (Optional): [If you use arbitration: brief clause under [AAA/JAMS] rules, class action waiver, small claims carve-out.]

18) Changes to Terms

We may update these Terms from time to time. If changes are material, we will provide notice (e.g., email, in-product). Continued use after the effective date constitutes acceptance.

19) Miscellaneous

  • Entire Agreement: These Terms and any referenced policies are the entire agreement.
  • Assignment: You may not assign without our consent; we may assign to an affiliate or in connection with a corporate transaction.
  • Severability: If any provision is unenforceable, the remainder remains in effect.
  • Waiver: Failure to enforce a provision is not a waiver.
  • Notices: We may send notices to the email on file or via the Service; you must send legal notices to [[email protected]].
  • Force Majeure: Neither party is liable for delays/failures due to events beyond reasonable control.

Optional Addenda (recommended)

  • Data Processing Addendum (DPA): For GDPR/UK GDPR compliance
  • Service Level Agreement (SLA): For uptime and support commitments (paid tiers)
  • Acceptable Use Policy (AUP): If you want more granular use rules
  • Security Overview / Whitepaper: For enterprise customers

Want me to tailor this for n8nio?

Share a few details and I’ll customize in one pass (no back-and-forth required):

  1. Legal entity name and brand name (if different)
  2. Business address and contact emails (privacy/legal/support)
  3. Where you operate (jurisdictions; hosting regions)
  4. Auth methods (email/password, SSO, OAuth providers)
  5. Billing (free/paid plans, refunds, trial, processor like Stripe)
  6. Integrations your users can connect (e.g., Slack, Gmail, webhooks, databases)
  7. Data stored by you vs. data processed transiently in workflows
  8. Cookies/analytics (e.g., GA4, PostHog) and marketing emails
  9. Governing law/venue (e.g., Kansas, USA) and arbitration preference
  10. DPA availability and EU/UK representatives (if needed)

If you want, I can also generate ready-to-publish HTML or Markdown files, or create a downloadable PDF with your branding.